- All orders will be sent via UPS, USPS, or Speedee Delivery.
- All orders will ship within 1-2 business days of order confirmation. We aim to ship by the next business day. Expect delivery between 1-5 days after receiving a shipment notification via email.
- Duty will be collected at checkout. Shipping rates are shown inclusive of duty.
- Transit time estimation will be shown at checkout.
- Orders will ship between 1-2 business days of order placement.
Where is my order?
Please check the tracking link that we sent to you via email. If you do not have a tracking link, check the order confirmation email.
If there is no tracking and it has been more than 2 business days, please email us at firstname.lastname@example.org with your order number. If you have a tracking link and it has been more than 7 business days since the shipment confirmation OR if the package status has not updated in 2 business days, please email us. We will attempt to work with the carrier or re-ship the order if it is lost.
If your shipment shows as delivered, but you do not have it, please check the surrounding areas of your house and ask your neighbors/apt management if they received it by accident. If you still cannot locate it we may ship you a new order.